Registration is open from 8.00 am every morning. Be in time for some morning refreshments. The registration will be open throughout the day.
A day before the Festival you will receive a text message to the mobile number stated in your registration. The text message contains a link to the Festivals native mobile web site, where you can find the program and your seminar choices for the festival days. It also includes a bar code you need to show at the registration upon your arrival. Your badge with your name is waiting for you at the registration desk. You need to wear your name badge visibly throughout the event. If you have taken over someone elses registration or made a late notification, please let us know so that we can arrange a name badge for you when you register.

The dress code for the conference is smart-casual. Daytime temperatures range from -10C to +-0C in Jönköping in February-March. Remember that the weather in Sweden during early spring can be very unstable. Please take a look at the weather report before you do your packing and remember to always bring a pair of sensible and comfortable shoes. The streets can be slippery and icy.

Taxi Jönköping
036-34 40 00
International: +46 36 34 40 00

Taxi Kurir
036-12 12 12
International: +46 36 12 12 12

To/From:
Qulturum, Hus B4, Länssjukhuset Ryhov / Qulturum, House B4, Ryhov County Hospital

Jönköping is one of the ten largest cities in Sweden, located by the lake Vättern in the southern parts of the country. If you are an international guest, visiting the Festival for the first time, a good start is to look at a map before you plan your journey. There are several of alternatives how to travel to us.

The largest international airport is Arlanda in Stockholm, capital of Sweden. The distance between Arlanda and Jönköping is approximately 360 km, or 3.5 hours by car. Other travelling alternatives are by train (www.sj.se), bus (www.swebus.se, www.bus4you.se), or plane (www.nextjet.se).

One practical alternative is to fly in via Gothenburg, the second largest city in Sweden. The distance between Gothenburg and Jönköping is 130 km, or approximately 1.5 hours by car. From Landvetter airport a cost-effective alternative is to travel by bus (www.flixbus.se). Or you can rent a car. Rental cars are available at the airport.

With these advice we wish you a convenient journey!

Presentations and material from the program will be published on the Festival website shortly after the Festival has taken place.

Username: Qulturum
Password: qulturum

If you have questions regarding your participation, please ask the staff at the registration or anyone you see wearing a badge with the text: “Crew”. You could also contact: Ulrika Nord Danielsson, email: ulrika.nord.danielsson@rjl.se

Patient representatives will be present during all Festival days. Don’t hesitate to take this opportunity to learn their important and unique point of view. All representatives will be wearing a blue badge with the text “Talk to me!”

The Microsystem Festival is more than a conference. It is a warm and personal event which provides you with great opportunities to meet other people who are committed to health care improvement. The conference is international and we have the pleasure to introduce several exciting lecturers with roots in both theory and practice.

The Festival is intended for you as a leader, CEO, improvement coach or anyone working to improve quality in health care. The knowledge of clinical microsystems and quality improvement is advancing and the Festival also includes an initial day for those with a special interest in research.

Representatives from the International network of Clinical Microsystems and Region Jönköping County will share their knowledge. Some clinics and departments will give us info about their improvement work. There is a close connection to the knowledge of clinical microsystems, which has a long tradition at Dartmouth Medical School, USA.

A microsystem is a small group of interdisciplinary healthcare staff who work together with the patient in a particular clinical setting. The microsystem approach differs from team-based development in that the patient, the information and information systems, the organisation’s goals and results are considered as parts of the microsystem. Microsystems are the smallest functional units of healthcare systems and this perspective has had a large impact on the improvement work in many organisations. They are distinct from the next organisational stratum – the ‘mesosystem’ – that exists to support the microsystem’s functioning. This in turn is part of the larger ‘macrosystem’ that includes the strategic goals and functioning of the health care organisation. The knowledge and understanding of clinical microsystems are well documented and research is continuously being done.

One way of getting to know your microsystem is to study the 5Ps:
Purpose – does the whole team have a clear, unambiguous understanding of the core function of the microsystem? How does the current work of the microsystem relate to this statement of purpose? This can help identify if the team has acquired new or additional work without appropriate planning, support or additional resources.

Patients – what does the microsystem really know about its patients? What are the characteristics of the patients that are regularly seen? What do patients who pass through the microsystem think of the experience?

People – what is the microsystem like from the point of view of the staff that work within it? What are their concerns, complaints and ideas for improvement? Are the skills and experience of the staff being maximally utilised?

Processes – how does the microsystem get things done? What are the administrative, managerial and clinical routines that underpin day-to-day functioning? Are these routines sensible, systematic and efficient?

Patterns – what data is available to help run the microsystem on a day-to-day basis? What performance information is available that could be used to highlight strengths and weaknesses?

The Microsystem Festival is arranged by Qulturum, the unit for innovation and learning, Region Jönköping County.

More information about Qulturum: http://plus.rjl.se/qulturum