Sara Sjöberg

Region Jönköping County, Sweden

Working at the patientboard as an administrator. I`m a nurse and has been working clinical in helth care for a long time. Have meet patient and relatives during difference circumstances and that is a good experience when now working with views and complaints from patient.

Speaking seminar: Importance of good communication in health care to improve patient safety. What happens when communication fails? A report from patientboard in Region Jönköping, Sweden, based on views and complaints from patients ,