Co-production in action! Welcome to the first International ESTHER improvement café

13:15-16:45

The world famous ESTHER Network invites you to participate in a in real life learning session. We will explore the use of a learning café as a tool for continuous quality improvement in a learning network. The ESTHER café will start with a short introduction about the ESTHER Model explaining how ESTHER can be any person with complex care and support needs. The cafe will also include us sharing experiences as regards how ESTHER cafés and person centred improvement work is done in Sweden as well as Singapore and Kent and Medway, UK. The Esther Networks works to promote person centred care on the whole care path way, always in partnership with Esther. By listening to real ESTHERS personal experiences of care and support and using this to make continuous quality improvements, we achieve true co-production and make sure that those improvements benefits the not only the system but more importantly, the users of the services, the ESTHERS!


Presenter/s: Anna Carlbom (Kent County Council, United Kingdom) , Nicoline Vackerberg (Qulturum, Region Jönköping County, Sweden) , Esther Lim (Singapore General Hospital, Singapore) , Marie Winald Karlström (ESTHER and Living Library, Sweden)