Ask once, get help fast – innovation in the time of Covid establishing a psychology led primary care mental health service in the Scottish Borders

Ask once, get help fast – innovation in the time of Covid establishing a psychology led primary care mental health service in the Scottish Borders

Ask once, get help fast - innovation in the time of Covid establishing a psychology led primary care mental health service in the Scottish Borders

Historically psychological therapy and mental health services in NHS Borders have been accessed via the Community Mental Health Team (CMHT)in secondary care. This has led to long waits, rejected referrals and GP’s needing to support people with mild to moderate mental health difficulties .   Changes to the GP contracts and the PCIP have created the opportunity to revisit this and resulted in the development of an innovative collaboration between with GP’s, Mental Health and Psychology services to establish a centralised primary care mental health service where assessment and treatment of evidence based psychological therapies are offered under one service. Established during Covid, the Renew service has operated on a centralised basis and remotely, offering a range of psychological therapies delivered via telephone and video conferencing. Feedback from GP’s and service users has been positive and we have learned a lot about collaboration. We still have much to learn!


Presenter/s:  (, ) , Caroline Cochrane (NHS Borders, United Kingdom)