“Our Journey with Service Improvement” – Living Donor Transplant Team

“Our Journey with Service Improvement” – Living Donor Transplant Team

“Our Journey with Service Improvement” - Living Donor Transplant Team

Every service requires review and improvement to evolve. Within the NHS making changes to improve a service can be met with challenges: time, staff workload, team engagement, communication, technical skills and finance. Service improvement was introduced to the Living Donor team in 2016. Since then it has supported, guided and helped the team break down the barriers to change and evolve the living donor service. In Sheffield COVID-19 stopped all living donor activity March 2020. It was essential the programme could re-open as quickly as possible. Microsystem improvement was already embedded in our practice, we were able to re-establish and react rapidly to the challenging environment presented by the pandemic. Weekly meetings continued over Microsoft Teams and with support from the SI team we have been able to rekindle roll out a new adaptations to the service. Our journey will describe key improvements, in the assessment, education and care of patients, implemented with Microsystem Methodology to inspire others and promote living as treatment option and also shape the future of the programme.


Presenter/s: Caroline Basarab-Horwath (Sheffield Teaching Hospitals NHS Trust, United Kingdom) , Kevin Firth (Sheffield Teaching Hospitals NHS Trust, United Kingdom)