Primary Care Quality Improvement Toolkits – optimising quality planning and facilitating the scale and spread of successful innovation

Primary Care Quality Improvement Toolkits – optimising quality planning and facilitating the scale and spread of successful innovation

Primary Care Quality Improvement Toolkits - optimising quality planning and facilitating the scale and spread of successful innovation

NHS Lothian has an established Primary Care Quality Improvement Network, which aims to build QI capability by supporting ~95 practices to undertake an annual improvement project, and then spread & scale-up successful and robust projects. METHOD: Useful planning tools and change idea resources incorporated into our own toolkit formula, based on a hybrid of the Model for Improvement and a project ‘recipe’. Prototypes were tested and refined using expert and peer feedback. RESULTS: 9 toolkits covering a range of primary care ‘hot topics’ with >1,000 downloads have resulted in projects that have better use of quality planning tools and patient experience, and more robust measurement data. CONCLUSIONS: There is good evidence of interest & engagement, with positive feedback. But the impact on long-term clinical outcomes is difficult to quantify without further evaluation.


Presenter/s: Rebecca Green (NHS Lothian, United Kingdom)