Primary Care Quality Improvement Toolkits – optimising quality planning and facilitating the scale and spread of successful innovation

Primary Care Quality Improvement Toolkits – optimising quality planning and facilitating the scale and spread of successful innovation

NHS Lothian has an established Primary Care Quality Improvement Network, which aims to build QI capability by supporting ~95 practices to undertake an annual improvement project, and then spread & scale-up successful and robust projects. METHOD: Useful planning tools and change idea resources incorporated into our own toolkit formula, based on a hybrid of the Model for Improvement and a project ’recipe’. Prototypes were tested and refined using expert and peer feedback. RESULTS: 9 toolkits covering a range of primary care ’hot topics’ with >1,000 downloads have resulted in projects that have better use of quality planning tools and patient experience, and more robust measurement data. CONCLUSIONS: There is good evidence of interest & engagement, with positive feedback. But the impact on long-term clinical outcomes is difficult to quantify without further evaluation.

Presenters

The programme for Microsystem festival 2022 will be build around the five success factors for high performing clinical microsystems.

Each stream will be devoted to one of the success factors and it will comprise of a key-note, a few presentations of improvement work and cases and an international team work problem- solving challenge facilitated by a coach from Qulturum, Region Jönköping County.

At the festival, you will be given many opportunities to exchange experiences and ideas with people from all over the world. People, who share your passion for microsystems and quality improvement and who come to the festival because they believe in the power of Synergy and the importance of spreading Energy for change.