The Ruined Map: Rediscovering Outcomes that Matter after COVID-19

The Ruined Map: Rediscovering Outcomes that Matter after COVID-19

The Ruined Map: Rediscovering Outcomes that Matter after COVID-19

How do we best reinvigorate microsystem improvement in the aftermath of the pandemic? Recent research by the Global Innovation Hub for Improving Value in Health shows improvement initiatives are stalling in many countries. System leaders’ attention is diverted by crisis management. Frontline staff are exhausted. And it is more difficult than ever to demonstrate improvement, as previous years provide no useful baseline for the unprecedented demands seen in 2020. In this presentation, global case studies will demonstrate how microsystems in different health systems have started to reignite local change. Key success factors common across these cases will be brought together to suggest a new map, showing the route to improved outcomes that matter to patients. Attendees at this session will leave with practical examples of transferable approaches to reaffirm, reconstitute and reboot microsystem improvement.


Presenter/s: Reem Al bunyan (Global Innovation Hub for Improving Value in Health, Saudi Arabia)