To improve the confidence level in self-care of patients who are discharged from Singapore General Hospital (SGH) at home within 5 Communities of Care (CoC) from 59.6% to 87% in 12 months

To improve the confidence level in self-care of patients who are discharged from Singapore General Hospital (SGH) at home within 5 Communities of Care (CoC) from 59.6% to 87% in 12 months

With the philosophy of handholding and improving patient’s confidence level, the team was formed to embark on the need for Quality Improvement Project Escalation by extending cluster support services to the 5 Communities of Care (CoC) in Singapore. The team aim to increase patient’s confidence level, reduce readmissions, facilitate smooth care transition from acute care to the community and strengthen social and health partnerships. Results shown an improvement in patient’s confidence level, readmission rates, average bed days and cost savings. Patients verbalized lower stress, felt more well-supported to manage their own health and increased satisfaction with the collaboration between hospital and community team. Healthcare staff were more motivated to continue improving work processes with tighter collaboration with community team. Results was presented in Virtual Esther Graduation Festival 2020 and gained the support and from Regional Health Services (RHS) and the hospital.

Presenters

The programme for Microsystem festival 2022 will be build around the five success factors for high performing clinical microsystems.

Each stream will be devoted to one of the success factors and it will comprise of a key-note, a few presentations of improvement work and cases and an international team work problem- solving challenge facilitated by a coach from Qulturum, Region Jönköping County.

At the festival, you will be given many opportunities to exchange experiences and ideas with people from all over the world. People, who share your passion for microsystems and quality improvement and who come to the festival because they believe in the power of Synergy and the importance of spreading Energy for change.