Resonance in the daily work in the Microsystem

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In complex systems like Health Care, staff must adjust their daily work to make the system function as intended. The daily adjustments in a workflow across healthcare professionals, usually result in acceptable outcomes. Sometimes not. In common, called adverse events. The presumed causes of that are actions that in retrospect are categorized as faulty or wrong. But they can equally well be seen as cases where adjustments made by one person make it necessary for others to make compensating adjustments. Dependencies among such adjustments may lead to outcomes that no one had intended or expected; a dynamic condition called functional resonance. Functional resonance offers a way to understand non-casual and non-linear outcomes that in a way that does not depend on traditional linear cause-consequence thinking. This presentation focuses on the functional resonance in healthcare. Examples from the clinical practice will be presented and discussed.

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The programme for Microsystem festival 2022 will be build around the five success factors for high performing clinical microsystems.

Each stream will be devoted to one of the success factors and it will comprise of a key-note, a few presentations of improvement work and cases and an international team work problem- solving challenge facilitated by a coach from Qulturum, Region Jönköping County.

At the festival, you will be given many opportunities to exchange experiences and ideas with people from all over the world. People, who share your passion for microsystems and quality improvement and who come to the festival because they believe in the power of Synergy and the importance of spreading Energy for change.

Resonance in the daily work in the Microsystem

Resonance in the daily work in the Microsystem

Presenters