Bringing co-production to next level
More information will be published shortly.
Truly Participatory Dissertation Project. Microsystem Team members including service user – applying Microsystem methods and tools via a virtual platform?
Focus groups narrative (Braun’s six phase thematic analysis) showed opportunities (37%) & barriers (67%) experienced by Microsystem team members including service user meeting virtually. Using video reflection led to a significant shift in perception of effectiveness of communication. Service user is key in understanding & supporting change. The Microsystem structure & methodology was reported to offer a safe & valuable virtual context to develop shared understanding, learn together & build capability and confidence in using QI methods & tools. Trusting relationships, effective working via virtual platform possible though challenged by different experience of focusing, anxiety & sense of detachment, impact & management of communication breakdown, different energy & creativity. Opportunity for joint learning, need for additional care, ground rules offer clarity to address different needs, support service user, video reflection as tool for learning. The Open Mind Exercise (Lange, 22)
Presenter: Gerke Lange